Quality Assurance Associate
Company: VirtualVocations
Location: Hollywood
Posted on: November 7, 2024
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Job Description:
A company is looking for a Quality Assurance Associate
(Medicaid) to perform business support and ensure compliance with
quality standards.
Key Responsibilities
Monitors transactions for compliance with performance standards
Develops and implements process improvements and training
modules
Assesses associate performance and provides coaching based on
findings
Required Qualifications and Education
High school diploma or equivalent; Associate's degree preferred
Intermediate/Advanced proficiency in Microsoft Office
Experience in an end user technical support environment
preferred
Experience with assessments and reporting preferred
Experience with Medicaid programs is a plus
Keywords: VirtualVocations, Key Largo , Quality Assurance Associate, Other , Hollywood, Florida
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